Chatbot for your website or WhatsApp
Call it a chatbot or an assistant: it answers everyday questions on your website or WhatsApp using your business information, while you’re busy doing the job. Anything it can’t answer comes to you. We set it up and look after it for you.
Too busy to keep up with customer questions?
We set up an assistant for businesses already receiving regular customer messages. It answers the questions you have agreed, using information you have approved, and takes the customer’s details when a question needs you.
For businesses that already handle repeat questions or regular enquiries on their website or WhatsApp.
Already answering customers on your website or WhatsApp?
We start with the questions you answer every day.
Part of the six building blocks
These six building blocks work together. Customers can get answers and book through your website or WhatsApp. You choose where we start.
See all six building blocksGet Your Free Business Roadmap
Book a free 20-minute Google Meet, then receive a simple one-page plan: The tool that will work FOR you day & night.
Less admin. Every month.
Monthly work from £375. Setup is quoted after the free call, once James knows what your business needs.
Questions about website and WhatsApp chatbots
What happens if an assistant cannot answer a customer?
It takes the customer’s details and passes the question to you. We agree with you which questions it answers, on your website, WhatsApp or both.
Do I need to understand AI to use these tools?
No. We handle the agreed setup and explain it in plain English. You provide accurate information about your business and review the content and answers. We help you work out which job to tackle first.
Can the assistant give customers prices?
Yes, the prices you have approved. Quotes and anything unusual come to you. We agree that line with you before it goes live.
Will the assistant book appointments automatically?
Sometimes. It depends on your booking system. If the two can be connected, we test it first. If not, the assistant takes the booking request or shares your booking link.
Is an assistant useful if I get very few messages?
It may not be worth setting up. A clear website, saved replies or a simple contact process may be enough. We start with the number and type of enquiries you actually receive.
Is this different from a WhatsApp Business auto reply?
Yes. An auto reply sends the same message to everyone. The chatbot answers the question the customer actually asked, from your approved information.
How much does the assistant cost?
Monthly work from £375. Setup is quoted after the free call, once James knows what your business needs.